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Noticeboard

Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at weekends and on bank holidays, services are commissioned by Fareham & Gosport Clinical Commissioning Group. If you wish to see an emergency doctor, phone the new NHS service on  111

Test Results
If any tests are taken, it is your responsibility to telephone the surgery for the results. Please only telephone between 1.00pm and 3.00pm. If you wish to discuss the results, please request a routine telephone conversation with your GP or Nurse.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone The Whiteley Surgery on 01489 881982.

Extended Hours

Please note:  That with effect from 1 January 2015, our extended hours will change to a Monday evening.  The alternate Saturday mornings will remain unchanged.  Please ask Reception for further details if required.  

Friends and Family Test

From 1 December there will be an opportunity to undertake a survey called the ‘Friends and Family Test’.  Information and forms will be available within the surgery, alternatively you can submit the survey via our website.  Just click the link on the right hand side of the front screen ‘Friends and Family Survey’ under the ‘Have your say’ section.

                                                                                                Welcome to The Whiteley Surgery Online

 

Welcome to our surgery website.  We hope to use this site as a way of presenting our patients with an up to date resource for information relating to our practice.  We will keep it current with news, developments and details that are relevant to the practice and our patients.


WEB GP IS HERE!

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We are pleased to announce the arrival of a new way of getting advice from your GP.

Please click on the panel above and follow the guidance to see how you can get the quickest and most appropriate care for your problem.

We know that it can be frustrating sometimes getting an appointment that fits is around your life so we have included the following options:

·         Ways you can help yourself to manage or improve your symptoms without needing to visit your GP

·         Ways you can get professional advice from professionals other than your GP e.g. your local pharmacist

·         A way of contacting your GP via an e-consult for either a medical problem or an administrative problem such as a sick note

We really hope that you find this new service of benefit to you, we would love to hear your feedback when you have used it.



 

Local NHS leaders are calling on local people to take part in 'Your Big Health Conversation’, to discuss the future of the local NHS.

The intention is to seek people’s views on a series of broad questions about how the NHS could and should change in future – for example, what a ‘seven-day NHS’ should mean locally, how the NHS should respond to pressures on GP services, or what people feel about the potential trade-off between creating centres of excellence and keeping services local.

The survey can be accessed here


We need your views to help us transform local NHS services

GP practices are now working together to see how they can transform local GP services and want to hear your views to help them in this work. You can share your views by completing a quick online survey


We have a tremendous demand on our appointments, but there are some things you can do to help us.  Click here to read how you can help.



  Please visit the Latest News Page for all current events and important announcements/updates.


 

The surgery as part of the Fareham and Gosport Clinical Commissioning Group will be involved in a training afternoon and will be closed from 12.45pm on Tuesday 28th November 2017.

If your concern cannot wait till the surgery is next open please ring 111 in the event of a medical emergency.

The surgery will reopen on Wednesday 29th November at 8am.

 

 

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The Whiteley Surgery 

Yew Tree Drive
Whiteley
Fareham
PO15 7LB

Tel: 01489 881982

Fax: 01489 881980 - for admin use only please

 

 

The Whiteley Surgery appreciate that patients are within their rights to comment on the service they receive from healthcare professionals using the NHS Choices and Social Media websites.

The Whiteley Surgery strongly recommend and encourage that any patients who have legitimate issues follow a more productive complaints procedure by putting their concerns in writing either to the Practice Management Team or to the Secretary of the Whiteley Patient Participation Group, this ensures all involved have the opportunity to discuss and resolve any issues to a mutually satisfactory conclusion.

FACTS ABOUT GENERAL PRACTICE

Please click on the below link for a leaflet produced by the LMC for information about General Practice.  Facts about General Practice

 


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(Site updated 08/12/2017)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website