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Noticeboard

Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at weekends and on bank holidays, services are commissioned by Fareham & Gosport Clinical Commissioning Group. If you wish to see an emergency doctor, phone the new NHS service on  111

Test Results
If any tests are taken, it is your responsibility to telephone the surgery for the results. Please only telephone between 1.00pm and 3.00pm. If you wish to discuss the results, please request a routine telephone conversation with your GP or Nurse.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone The Whiteley Surgery on 01489 881982.

Extended Hours

Please note:  That with effect from 1 January 2015, our extended hours will change to a Monday evening.  The alternate Saturday mornings will remain unchanged.  Please ask Reception for further details if required.  

Friends and Family Test

From 1 December there will be an opportunity to undertake a survey called the ‘Friends and Family Test’.  Information and forms will be available within the surgery, alternatively you can submit the survey via our website.  Just click the link on the right hand side of the front screen ‘Friends and Family Survey’ under the ‘Have your say’ section.

Welcome to The Whiteley Surgery Online

 

Welcome to our surgery website.  We hope to use this site as a way of presenting our patients with an up to date resource for information relating to our practice.  We will keep it current with news, developments and details that are relevant to the practice and our patients.

Telephone system - Saturday 24th Sept will be down for 1-1.5hrs.  Please click here for more information

Flu Clinic appointments are now available from 8th October.  Please ring to make an appointment - at risk patients only at the moment - please ask reception if you are not sure if you come under this category.

DUE TO THE CHANGE IN CLINICAL SYSTEMS ALL PATIENTS WILL BE REQUIRED TO RE-REGISTER FOR ONLINE SERVICES. PLEASE POP INTO THE SURGERY WITH TWO FORMS OF ID (ONE PHOTO/ONE WRITTEN) AND WE CAN PROCESS YOUR NEW REGISTRATION TOKEN

PLEASE CLICK HERE FOR FURTHER INFORMATION ON THE CHANGE OF CLINICAL SYSTEM.

 

We have a tremendous demand on our appointments, but there are some things you can do to help us.  Click here to read how you can help.

 

 Please visit the Latest News Page for all current events and important announcements/updates.

 

The surgery as part of the Fareham and Gosport Clinical Commissioning Group will be involved in a training afternoon and will be closed from 12.45pm on Thursday 15th September 2016.

If your concern cannot wait till the surgery is next open please ring 111 in the event of a medical emergency.

The surgery will reopen on Friday 16th September at 8am.

 

 

whitely

 

 

The Whiteley Surgery 

Yew Tree Drive
Whiteley
Fareham
PO15 7LB

Tel: 01489 881982

Fax: 01489 881980 - for admin use only please

 

 

The Whiteley Surgery appreciate that patients are within their rights to comment on the service they receive from healthcare professionals using the NHS Choices and Social Media websites.

The Whiteley Surgery strongly recommend and encourage that any patients who have legitimate issues follow a more productive complaints procedure by putting their concerns in writing either to the Practice Management Team or to the Secretary of the Whiteley Patient Participation Group, this ensures all involved have the opportunity to discuss and resolve any issues to a mutually satisfactory conclusion.

FACTS ABOUT GENERAL PRACTICE

Please click on the below link for a leaflet produced by the LMC for information about General Practice.  Facts about General Practice

 


Online Prescriptions

Important: We are changing the system for ordering repeat prescriptions. Learn More...

 

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(Site updated 20/09/2016)
 
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