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Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at weekends and on bank holidays, services are commissioned by Fareham & Gosport Clinical Commissioning Group. If you wish to see an emergency doctor, phone the new NHS service on  111

Test Results
If any tests are taken, it is your responsibility to telephone the surgery for the results. Please only telephone between 1.00pm and 3.00pm. If you wish to discuss the results, please request a routine telephone conversation with your GP or Nurse.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone The Whiteley Surgery on 01489 881982.

Extended Hours

Please note:  That with effect from 1 January 2015, our extended hours will change to a Monday evening.  The alternate Saturday mornings will remain unchanged.  Please ask Reception for further details if required.  

Friends and Family Test

From 1 December there will be an opportunity to undertake a survey called the ‘Friends and Family Test’.  Information and forms will be available within the surgery, alternatively you can submit the survey via our website.  Just click the link on the right hand side of the front screen ‘Friends and Family Survey’ under the ‘Have your say’ section.

Repeat Prescriptions

If you are already registered then click here to order your prescription

green pillsIf you are on regular medication you will have received a computerised prescription with a tear-off strip to the right, which is torn off before you hand your prescription to the chemist. Keep the tear-off strip and use it for your next prescription request, tick the items you need for resupply and either post it or place in the Repeat Prescription Box by the entrance or on the front reception desk.

Alternatively you can now order your repeat medication via the link on the home page of this website.

All repeat prescription requests must be made in writing. We regret we cannot accept telephoned or faxed requests for repeat prescriptions.

You may prefer to use a collection service or nominate a pharmacy in the local area, please speak to one of the reception team for information. Please note if you wish to use this service, please visit your preferred pharmacy as you will be required to fill in some forms before this can happen.

Routine prescriptions TAKE THREE FULL WORKING DAYS TO PROCESS . Medication NOT on a repeat slip or new medication from a hospital consultant or clinic will need to be authorised by your GP and will take UP TO FIVE WORKING DAYS. If you have any questions/queries about your prescription please ask to speak to one of our very experience Prescription Clerks who will be happy to help.

Prescription requests submitted after 4.30pm will be classed as received on the next working day.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website